Privacy Policy

Dove Transport, A NEMT Company, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert your website URL], or when you use our services.

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Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

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1. Information We Collect

We may collect the following types of information:

Personal Information:

• Name

• Contact details (phone number, email address)

• Home address

• Date of birth

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Health Information:

• Medical conditions relevant to transportation services

• Mobility limitations

• Appointment details (date, time, location)

Automatically Collected Data:

• IP address

• Browser type

• Operating system

• Website usage data via cookies or similar technologies

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2. How We Use Your Information

We use your information to:

• Schedule and manage transportation appointments

• Communicate with you regarding our services

• Verify identity and eligibility for services

• Respond to inquiries and customer service requests

• Improve website functionality and user experience

• Comply with legal obligations (e.g., HIPAA, if applicable)

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3. Sharing Your Information

We do not sell your personal information. We may share information with:

• Authorized employees or contractors to provide services

• Medical facilities or providers, with your consent

• Insurance companies or Medicaid/Medicare, when required

• Law enforcement or government authorities, as legally required

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4. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.

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5. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal data we have about you

• Correct inaccuracies in your data

• Request deletion of your personal information

• Opt-out of certain communications

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6. Cookies and Tracking

Our website may use cookies to improve functionality and collect usage data. You can disable cookies through your browser settings, but this may affect your experience.

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7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before providing them with your data.

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8. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect information from children without parental consent.

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9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

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10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Dove Transport, A NEMT Company, LLC
📧 Contact@DoveTransportNEMT.com
📞 864-300-0383

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