Terms & Conditions

Welcome to the website of Dove Transport, A NEMT Company, LLC ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website located at www.DoveTransportNEMT.com (the "Site") and our transportation services. By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree, please do not use the Site.

​

1. Use of the Site

You agree to use this Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Site.

You must not:

• Use the Site in any way that may damage or impair its availability or accessibility

• Attempt to gain unauthorized access to any portion of the Site

• Transmit any malicious software or harmful content

2. Services

Dove Transport provides Non-Emergency Medical Transportation (NEMT) services. All service requests are subject to availability and eligibility verification. We reserve the right to refuse service for any reason not prohibited by law.

3. User Responsibilities

When using our Site or scheduling services, you agree to:

• Provide accurate and complete information

• Keep your contact and medical details up to date

• Arrive at scheduled pickup locations on time or provide timely cancellation notice

4. Payment and Insurance

If applicable, payment for services may be made directly or through third-party payers. You are responsible for any unpaid balances not covered by a provider.

5. Cancellations and No-Shows

We require a minimum 24-hour notice for cancellations. Repeated no-shows or last-minute cancellations will result in cancellation fees. For emergencies, please contact us immediately.

6. Intellectual Property

All content on this Site, including text, graphics, logos, and images, is the property of Dove Transport, A NEMT Company, LLC or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or exploit any content without our express written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Dove Transport shall not be liable for any direct, indirect, incidental, or consequential damages arising out of or in connection with the use of our Site or services.

This includes but is not limited to:

• Delays or missed appointments due to circumstances beyond our control

• Errors or omissions on the Site

• Unauthorized access to user data

8. Privacy

Your use of the Site is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their content, policies, or practices. Accessing third-party sites is at your own risk.

10. Modifications

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting. Your continued use of the Site indicates your acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the state of South Carolina, without regard to its conflict of laws principles. Any legal action or proceeding shall be filed only in courts located in Greenville, South Carolina.

12. Contact Information

If you have any questions about these Terms, please contact us:

Dove Transport, A NEMT Company, LLC
📧 Contact@DoveTransportNEMT.com
📞 864-300-0383

​

​

​